terms and conditions
1) After receiving payment of your deposit, we will send you email confirmation of your booking.
2) All deposits are non-refundable unless we have to cancel for any reason.
3) Cancellations or notified changes must be made at least 60 days prior to the date of event. If you fail to cancel your booking before this date you will be expected to pay the full amount as agreed, Cancellation notice will only be accepted by email or in writing.
4) The Client is fully responsible for any damage to our equipment caused by any person at your event.
5) We will not tolerate violent, aggressive or abusive behaviour from anyone under any circumstances. We reserves the right to terminate our services at any time under these conditions. The sole responsibility for all guests at the function is firmly with the person who is booking this service
6) Failed or late payment of any fees requested prior to or after the event may result in our services being cancelled and may result in legal action.
7) We require a minimum of 30 minutes to set up prior to the start time and also a similar time allowance at the end of the night to set down.
8) Only we may operate or move our equipment. We cannot accept responsibility for damage to equipment, or injury to persons caused directly by third party intervention.
9) We always operate in a respectful manner, and this may include keeping the volume at a reasonable level when asked by staff of the venue
10) As the contracted supplier, we will only be liable for a sum up to and not exceeding the contracted amount in the unlikely event of a cancellation.
11) We shall be entitled to terminate this contract without liability if for any reason that we are unable to perform due to fire or theft of equipment, illness or breakdown of vehicle, or emergency.Where possible a suitable replacement will be sought once agreement has been made with the client prior to or on the date of the event.
12) We reserve the right to use any photography or video taken during the event. Media footage may be used for promotion on our website or social media.
13) The Client will be invoiced for the performance fee plus any plus any other services agreed on the Booking Confirmation. The Client shall settle this invoice no later than 48 hours prior to the event.
14) Interest may be charged on all late payments at a rate of 8% per annum above the Bank Of England base rate. Reasonable expenses incurred in obtaining payment from The Client where any payment due is late may also be charged.
15) If the venue provided by The Client is unable to accommodate the Acts(s) and the Act(s) is/are unable to perform for this reason The Client will be liable for cancellation charges as outlined above.
16) The Client shall provide a suitable performance area for the Act(s) and ensure there is an adequate power supply which meets industry standards if electrical equipment is to be used as part of the performance.
17) The Client agrees that if any Act is threatened, abused verbally or physically by anyone present at the performance then the Act will be entitled not to perform, without penalty. All Fees will remain payable by The Client .
18) The Client must hold adequate insurance policies in respect of any Engagement.
19) The Client is responsible for obtaining any work permits or other approvals for the Act(s) prior to the commencement of an Engagement.
20) Any changes to the performance schedule will be subject to these Terms and Conditions.
21) In the event that any Act is unable to complete a performance due to a delay in the start of the performance schedule, where such delay is no fault of the Act, the Client shall remain liable to pay the full Fee due.
22) We will not be liable for failing to do what is promised under this agreement if it is prevented from doing so by something outside it’s reasonable control , which will include ( but not limited to ) damage or vandalism to our equipment , lightning, flood, severe weather conditions , fire , explosion ,industrial disputes, actions of local or other governments or authorities.
23) These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.